How to Cancel Netflix in United Kingdom
Your Rights in United Kingdom
Under the UK Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for most online subscriptions. The Consumer Rights Act 2015 provides additional protections. If a service was misrepresented or is not as described, you may be entitled to a full refund.
Cooling-off Period
14 days (Consumer Contracts Regulations)
Regulatory Body
Citizens Advice / Trading Standards
Steps to Cancel Netflix
Go to netflix.com and sign in to your account
Click your profile icon in the top right corner
Select 'Account' from the dropdown menu
Click 'Cancel Membership' under the Membership & Billing section
Confirm by clicking 'Finish Cancellation'
You'll receive a confirmation email — save it for your records
Open Settings on your iPhone or iPad
Tap your name at the top → Subscriptions
Find and tap Netflix
Tap 'Cancel Subscription' and confirm
Note: This only works if you subscribed through Apple
Open the Google Play Store app
Tap your profile icon → Payments & subscriptions → Subscriptions
Select Netflix
Tap 'Cancel subscription' and follow the prompts
Note: This only works if you subscribed through Google Play
Tips for United Kingdom
- •UK law gives you a 14-day cooling-off period for most online purchases
- •If you cancel a free trial before it ends, you should not be charged
- •Contact Citizens Advice (0808 223 1133) for free help with subscription disputes
Direct Cancel Link
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