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How to Cancel Zoom Pro
Last updated: March 8, 2026
Zoom's free tier is generous for most users: unlimited 1:1 calls and 40-minute group meetings. Pro adds longer meetings and cloud recording.
Cancel Zoom Pro directly
Opens the official cancellation page
Step-by-step instructions
Website
recommended- 1
Go to zoom.us/account/billing
- 2
Click 'Cancel Subscription' or 'Cancel Plan'
- 3
Follow the prompts and confirm
Good to Know
- •Free tier: unlimited 1:1 calls, 40-minute group meetings, up to 100 participants.
- •Cloud recordings are deleted after downgrading.
- •Annual plans run until the end of the paid period.
Frequently asked questions
Is the free plan enough for most people?
For most personal and small team use, yes. 1:1 calls have no time limit, and 40 minutes is enough for most group meetings.