如何在德国取消 Netflix
德国消费者权益
根据德国民法典(BGB §355-356),消费者对在线订阅享有14天撤回权(Widerrufsrecht)。您可以在注册后14天内无理由取消。之后,大多数订阅可在合同期结束前一个月通知取消。
冷静期
14天(欧盟消费者权利指令)
监管机构
消费者保护中心(Verbraucherzentrale)
取消 Netflix 步骤
Go to netflix.com and sign in to your account
Click your profile icon in the top right corner
Select 'Account' from the dropdown menu
Click 'Cancel Membership' under the Membership & Billing section
Confirm by clicking 'Finish Cancellation'
You'll receive a confirmation email — save it for your records
Open Settings on your iPhone or iPad
Tap your name at the top → Subscriptions
Find and tap Netflix
Tap 'Cancel Subscription' and confirm
Note: This only works if you subscribed through Apple
Open the Google Play Store app
Tap your profile icon → Payments & subscriptions → Subscriptions
Select Netflix
Tap 'Cancel subscription' and follow the prompts
Note: This only works if you subscribed through Google Play
德国特别提示
- •自2022年7月起,德国法律要求所有订阅网站必须提供「取消按钮」(Kundigungsbutton)
- •保留取消确认的截图作为证据
- •如果服务商刁难取消流程,可向消费者保护中心(Verbraucherzentrale)投诉